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Will Work for Cookies!!

Twice in the past few weeks someone has given me a bag full of cookies as a thank you for fixing their computer. In the world of IT there is often a mentality of us (IT) versus them (the users). Just read a little of the BOFH, an acronym I won’t spell out on here. The BOFH is a system administrator who believes that his network is perfect, it’s the (L)users who cause all the problems. As true as that may be at times, the truth is IT exists for the users. What I love about the people I’ve met in Church IT is that they all have a different mentality. It seems to be a common theme with all the Church IT people I’ve met, “We are here to serve!”

But it’s not just the Church IT people who are different. Our user-base is so much better. I can’t tell you how many times I’ve gone to help a user with a problem and then wound up being prayed for or blessed in some way. These people I work with and serve appreciate everything I do for them, and they never stop telling me.  Whenever I send out an email informing everyone of some new feature or upgrade, I get at least a couple of emails back telling me I’m appreciated and keep up the good work.  Since I’ve started working here I have never had to deal with angry users.  If I feel pressure to get something fixed, the pressure comes from my desire to get things working for these wonderful people, and not from irate users demanding to know why they can’t access their data.  And then to top it all off, I get cookies.  I can’t imagine a better job than Church IT.

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